About Us

About Velouré Luxe

Welcome to Velouré Luxe — a proudly South African online beauty destination dedicated to helping women of all ages look and feel their most radiant, confident selves.

Who We Are

Velouré Luxe is based in Johannesburg, Gauteng, and delivers premium beauty products to customers across all 9 provinces of South Africa — including Gauteng, the Western Cape, KwaZulu-Natal, the Eastern Cape, Limpopo, Mpumalanga, the North West, the Free State, and the Northern Cape.

We work with trusted, reliable South African suppliers who handle product fulfilment, while we focus on curating the best products, providing excellent customer service, and delivering real value to every customer.

What We Offer

Our carefully curated product range includes:

Premium Skincare — Korean skincare serums, nourishing body washes, exfoliating scrubs, and targeted skincare treatments for a radiant, even-looking complexion
Luxury Wigs — high-quality lace front wigs, glueless wigs, bodywave, straight, and curly styles for every occasion
Fragrances — a curated selection of luxury Eau de Parfum for women and men, including popular Middle Eastern and designer-inspired scents
Shapewear — comfortable, confidence-boosting shapewear styles designed for everyday wear and special occasions
Beauty & Wellness Ebooks — a complete digital library of skincare guides written for women at every life stage
Lip & Colour Cosmetics — lip scrubs, blush, lip gloss, and finishing products

Our Delivery Promise

We deliver nationwide across South Africa via reliable courier services. Most orders are delivered within 3–5 working days from the date of purchase. Whether you're in Cape Town, Durban, Johannesburg, Pretoria, Port Elizabeth, Bloemfontein, Polokwane, Nelspruit, or anywhere in between — we've got you covered. 🇿🇦

Our Mission

At Velouré Luxe, our mission is to make luxury beauty accessible, educational, and empowering for South African women. We believe that healthy skin, beautiful hair, and self-confidence are not luxuries — they are every woman's right.

Our Commitment to You

✅ Carefully curated, quality-selected products
✅ Trusted South African supplier fulfilment
✅ Secure checkout via PayFast and Ozow
✅ Nationwide courier delivery in 3–5 working days
✅ Fast digital delivery for ebooks via email
✅ Please note: Ebooks are digital products and are not eligible for returns or exchanges
✅ Responsive customer support
✅ Clear refund and exchange policies for physical products